YOU are Correct ! That happened to me at match.com and I wrote to them and complained. When I first filled out a profile on their site I did NOT pay with a credit-card to be a member, instead I wrote my profile in hopes someone might find me interesting and hoped they would write me.
That evening that I first made the profile someone wrote me a email but i could not open the email to read because you must be a paying member first.
so i paid my 30 bucks for a month membership and went to read the email, it was some fancy dressed gent from somewhere many states away stating in fancy pants manner why he likes my profile,drooled on and on, way over the top writing style with poetry, too corny and not someone that would write to me with my profile outdoorsy mountaineer.... anyway he never mentioned what he read in my profile that he liked..... because he never read my profile , he was not a real person , i knew it was a shame !
i knew it was a come-on from match.com, it was not a real person interested in me, it was all about how to get me to purchase membership and i was livid.....
i wrote them a very nasty letter, i also wrote on complaint sites as to me getting duped..... if match.com wants to fight this with me, i have the proof and kept that fake profile on hand.
okay i learned my lesson not to trust these large companies to keep honest on their own ..... they are NOt !
BTW, I did meet a nice person on match.com a few weeks later prior to my membership wearing out and we became friends, so my 30 bucks was well spent after all.
Lesson well learned