ClaireJurkow
New member
- Mar 15, 2011
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I have an infected PACKARD Bell Easy Note ML61
I want to completely erase everything on it. But I have no discs to recover anything and I do not have access to the internet due to the virus.
I have no idea what to do, but it was suggested that I delete everything on it. I do not have anything saved on the laptop of importance and I am prepared to lose all the things stored.
I need all the discs that will put it back to the factory settings. I also had Windows Vista installed and do have the product key for it.
I have also tried buying virus removal and even contacted them directly and they can not help me and done what I have been advised to do by the shop. But I do not have much money as I am a single parent and my computer is a luxury. I am pretty good when it comes to doing things for myself, but I just need to know where I am looking.
The virus is very bad and has caused it to keep shutting down the power as soon as you run any program either in safe mode or normal mode, but either way I can not connect to the internet at all.
At the moment I am borrowing a computer so that I can access the downloads and get them onto disc that I can transfer to my computer.
Please could someone help me by telling me where I can find the downloads. I have looked online but I am confused as I do not need an update, but a full download of all the dirvers and Windows vista.
If I use this link, does it include the drivers for Vista too and do I need to download each one individually. I also need to know if I can save them to disc on another computer to use on mine later.
Thanks
I want to completely erase everything on it. But I have no discs to recover anything and I do not have access to the internet due to the virus.
I have no idea what to do, but it was suggested that I delete everything on it. I do not have anything saved on the laptop of importance and I am prepared to lose all the things stored.
I need all the discs that will put it back to the factory settings. I also had Windows Vista installed and do have the product key for it.
I have also tried buying virus removal and even contacted them directly and they can not help me and done what I have been advised to do by the shop. But I do not have much money as I am a single parent and my computer is a luxury. I am pretty good when it comes to doing things for myself, but I just need to know where I am looking.
The virus is very bad and has caused it to keep shutting down the power as soon as you run any program either in safe mode or normal mode, but either way I can not connect to the internet at all.
At the moment I am borrowing a computer so that I can access the downloads and get them onto disc that I can transfer to my computer.
Please could someone help me by telling me where I can find the downloads. I have looked online but I am confused as I do not need an update, but a full download of all the dirvers and Windows vista.
If I use this link, does it include the drivers for Vista too and do I need to download each one individually. I also need to know if I can save them to disc on another computer to use on mine later.
Thanks