dvd is not recognized?

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Remy

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i have toshiba tecra laptop.i have sonic DLA to record data and videos to empty CD/DVD.i bought a new pack of Kodak DVD R-W.whenever i run the dla software to burn any kind of contents on the dvd.it displays an error message that "insert a blank or rewritable disk into the drive".my empty disk is for data and video recordable and its empty.so y is it i m getting this error?
yes i tried different dvd from same company.when i look into its properties,it dispalys 0 bytes for full DVD space and 0 bytes for Empty space.the diagram of dvd is totally blue.
my dvd player is working fine ,i ran other video dvd,they work
ohhhh,on my pack its written DVD-RW.so r these whole dvds will be waste for me???
i bought my 5 dvds was a packet from coles supermarket in melbourne.
 
Make sure you buy disks from a good source as I have had faulty disks before from Ebay and my local Market.

Any shop should be ok, or a seller with good feedback for that product.
 
The pack of Kodak DVD R-W you bought is maybe incompatible with your DVD-CD drive. Go buy a new pack but this time make sure the pack has a PLUS sign between the R and the W , and not a minus sign. Some drives are [+] and [-] compatible, but there's still many drives still [+] only (mostly for PC) and some [-] only (mostly for Mac)
Check the outside of your new pack for this: DVD R+W

try and return the R-W for an exchange, at least try.

--Go to coles supermarket and try returning them. Buy the new ones from an electronics store, its usually cheaper... remember the R+W
 
First you can test to see if your CD drive is functioning properly by putting in a music cd to see if it plays. If not your drive is faulty. If that is not the case try using a different program. Windows has the ability to write to cd\dvds. To test this take a file you want to burn and right click it and choose the option "Send To" then choose the location of where your blank cd\dvd is. A window will pop up and give you a list of what your about to burn. Next, near the top of the window you see the "Burn to Disc" option. Click that to start the burn process. If it works then you might want a different program for burning or reinstall the one you are trying to use. If it still gives you an error try a different blank cd\dvd. Also make sure when you put a blank disc in that your computer recognizes it by clicking the "Start Menu" and then click "Computer" . It should say the type of disc that was inserted and how much free space is left. Good Luck!!!!
 
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