Everytime I buy a ringtone for my new Samsung Reality, it gets deleted off of...

NikkiP

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...my list of available ringtones? I just got a new cell phone on Monday for my birthday, a Samsung Reality for Verizon. I purchased a song via the VZW Tones Deluxe and it was on my phone for about a day before I noticed that it did not appear in my ringtones list, I bought it again and afterward checked to see if it was there and was not. What's going on? Is this a glitch that these phones are known to have or just mine?
 
Are you sure you purchased an actual ringtone, and not a song?? Or was it a ringback instead of a ringtone?? If you're positive that it is a ringtone, I would recommend taking it into Verizon and having them look at it
 
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