Health Care Quality Issues: The Disconnect Between Patients And Experts

tD33NAt

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The Kansas City Star: Improving "health literacy" could help improve patient outcomes and quality. This literacy is "the limited ability to understand the technical jargon, the orders, the prescriptions and the forms coming from doctors, nurses, pharmacists and insurance companies. This failure to communicate leads to missed doctor appointments, medications taken incorrectly, instructions ignored - all contributing to worsening health." In Missouri, a group estimates that 1.6 million adults have trouble understanding health instructions which could cost the state up to $7...


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