Help, Internet and phone is messed up!?

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sxtremex

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Okay, My phone, internet and TV is all provided by Com cast. My phone is therefore and internet phone. My internet keeps disconnecting itself, I know this because when I play Combat Arms everyone freezes except me and I die. Secondly I get disconnected off aim a couple of times every hour (maybe 2-4 times an hour). When I am surfing the web, Firefox would go to the error page and I'd have to go back and click the link again. I also listen to music online and it constantly stops and buffer and it is in sync with my aim disconnecting. My modem does not display any errors though, all the lights on the modem is still on.

I don't know if this is a virus or something but I doubt it, I have run SuperAntiSpyware, Spy bot, Mcafee sweep, and Malwarebytes. They have deleted all the adware and usual junk, but my phone and internet problem is still there.

Is it my modem, com cast? I don't know whats going on.
 
Does your phone go out at the same time your Internet does, and vice-versa? If so, it is definitely a problem with Comcast - either your cable or your modem, and you need to call Comcast and have them fix it. Make sure you explain that both your Internet and your phone always go out at the same time, otherwise they will probably try to blame your computer and say it's not their problem.
 
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