In jan '10 i bought the samsung b3410 and its been playing up since, it freezes, crashes, restarts, the internet doesn't always work etc etc.
So basically i would like to take it back and use the warranty, but i've never done anything like this before so i thought i'd ask your advice
1) I bought it from the carphone warehouse so would i speak to them&ask?
2) Does it need to be broken to take it back
3) What actually happens?
4) Do i need to original buyer with their card? even if i have reciept&all other paperwork ect etc
So basically i would like to take it back and use the warranty, but i've never done anything like this before so i thought i'd ask your advice
1) I bought it from the carphone warehouse so would i speak to them&ask?
2) Does it need to be broken to take it back
3) What actually happens?
4) Do i need to original buyer with their card? even if i have reciept&all other paperwork ect etc