how to cancel xbox live?

J

JamesW

Member
i got a monthly subscription, and im going away for a month so i need to cancel it but how, or just turn off auto rebalance or whatever
i can only change how i pay, send me the link u mean
 
A

Albert

Member
My friends have gone through this before, unfortunately you have to call them up. Find the phone number online. I dont know why they make it such a pain in the butt
 
A

Arminator

New member
You don't have to call support.
Just go to your profile settings and set your Gamertag to "Silver".

The currently paid subscription will still need to run out (so you will still waste the Gold status for the rest of the month you already paid), but after that you won't get billed for another month.

After you return, you can then turn your Gamertag status to Gold again, and Microsoft will then start to bill your Credit Card again, until you choose to go Silver again.

No need to call Customer Support or anything like that.
 
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