Hi Albert right to start with when you say your phone wont accept ringtones or photos from another mobile do you mean sending them via mms or do you mean bluetooth ? if its through mms have you got the correct settings for your network for the mms & internet if your unsure go to your network provider & get them to send you the correct settings ! if its by bluetooth what you have to do is go into your bluetooth settings & make sure that your visabilty & the other phones bluetooth is switched to show all ! if this doesnt work what your need to do is pair both phones up & you should be able to send & recieve pictures & vids from there ... hope this helps