i need help with itunes keeps crushing while syncing my iphone?

T

Tanya

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hi,

1stly thank you all those who hepled me get my phone working again. put it in rice and next day was working fine.

however everytime i plug my phone into itunes the whole thing stops working and i am getting an error message that says

Adding files
Processing 20100803 013023.m4a

and the whole thing just freezes?

can this be resolved without loosing all my data? and how

thanks in advance
 
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