Here is some great advise: STOP reading those reviews! If you scan them that is ok otherwise take them with a grain of salt". Reviews are only good after you have used a product yourself and then and ONLY then do they really matter and not all that much because you will develop your own opnion at that time and no one elses will matter much! That DB response is only as good as the PLACE you buy it from. If you are buying it at Dick's sports then NO. IF from a reputable bike specific shop then YES its good....service after the sale and Dick's is the place to buy anything but a bike, they are NOT a bike shop! Anywhere else you get it from is up to you.