In order to get anything to pull up on my touch screen I have to push whatever button is to the left of it. If I am trying to access my texts I have to push my contacts button to get my messages to open.then I have to create a new message whether I am trying to respond to one or not and the only letters I can get to register are the top row and I can only get them to work if I hit letters in the bottom row. This applies to any section of my phone I am just using messaging as an example. If the icon is the far left on my screen like the at&t mobile net button I cant access it at all. I have tried to do a master reset and I have tried to re calibrate the touch (it wont read that I am pushing the dots) Anyone have any idea whats wrong or suggestions on how to fix it?