AmandaisMARRIEDt
New member
I sold a used Blackberry Tour for Verizon on ebay. I got the phone from my brother who used it for about a year and I only used it for a couple of months. I sold it on ebay about a month ago stating that it was a verizon phone.
I got an email this morning that the buyer could not unlock the phone and she wants a refund. First of all, is it illegal to unlock a phone? And second, it's not my fault that she couldnt unlock it. My description of the item was 100% accurate. I have e-mails from her saying that the reason she cannot use it is because she cannot unlock it. I sent her an e-mail telling her that "my description was 100% accurate, I do not accept refunds (as stated in the description) and that she should have purchased a phone with her carrier to avoid this".
I'm pretty sure that e-bay should find in my favor - what do you think? Again, my description was 100% accurate. She's also already left me positive feedback about 2 weeks ago.
I did not advertise it as being unlocked or unlockable
I got an email this morning that the buyer could not unlock the phone and she wants a refund. First of all, is it illegal to unlock a phone? And second, it's not my fault that she couldnt unlock it. My description of the item was 100% accurate. I have e-mails from her saying that the reason she cannot use it is because she cannot unlock it. I sent her an e-mail telling her that "my description was 100% accurate, I do not accept refunds (as stated in the description) and that she should have purchased a phone with her carrier to avoid this".
I'm pretty sure that e-bay should find in my favor - what do you think? Again, my description was 100% accurate. She's also already left me positive feedback about 2 weeks ago.
I did not advertise it as being unlocked or unlockable