Maxis top up ticket problem?

desertwarrior

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Sep 12, 2008
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I am unable to see one of the 14 digits on my maxis top up ticket. This is because the ink has gone on that spot.
What can i do about this.

My second question is- I tried out a few number combinations because only one number is erased on the ticket. The i got the message that i should "unblock top up". They have said that i should go to *100# and go to my account and unblock it there but i cant find anything in my accounts that can lead to this. Please direct me to unblocking the top up.


Please respond to both questions above
Thanks
 
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