In February, my Env2 had a lot of problems so i took it to Verizon and they told me I had an upgrade so I got the Motorola Rival. I really liked it until I started having problems about 3 weeks ago and they just kept getting worse. Every Verizon Phone i've had stopped working really fast but i cant change carriers. My phone keeps freezing completely and then the buttons don't work, I can restart it but it will do it again later. Im not due for an upgrade for another year and every time I have a phone issue I have to go around everything to replace it. I don't want another Rival, will they replace it for a new phone? Or should I just buy a new one?