My Chi Won't Work? Electrical And If You Know Why, Please Help?

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cheerbaybet

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i got my chi like 2 weeks ago and it's worked perfectly fine until today when i plugged it in and it wouldn't turn on so i hit the reset and it won't click like it normally does if you push it. and when i grabbed the plug it kinda rattled, PLEASE PLEASE PLEASE tell me it's not broken :[[[ and i know it's not the plug because i tested a night light on it and the plug worked fine. anybody with electrical expertise know wth happened?
 
bring it back to the store you bought it from. they'll replace it for free. chi has a one year warranty.

first try to press the reset button twice
 
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