My dvd-rom can read cds but not dvds. Why? Assuming this is not a hardware

lokstok

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problem, what are ways to fix it? I don't know if this is might be important but my friend just installed magicIso software a whileback and I removed it recently.
 
Bad luck man this is a a common symptom for busted lens

I use MagicISO and MagicDisc i dont think that is the prob..
 
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