my hp laptop screen brightness cannot be adjusted?

MAZ

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sometimes, after unplugging my computer, or waking it from sleep, the brightness can no longer be adjusted. i know all about the power settings and the battery settings. even when i change everything to full brightness, it doesnt change. even using the shortcut keyboard command doesnt change it. i usually have to full shut down and start up again in order to gain control again. any ideas?
 
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