okay i am on a 3 year contract with telus and i have the mike phone. it has been 2 years and i cannot wait another year for the contract to end. i rarely ever have service on it and not many of the buttons work. it is literally a piece of sh**. do you know anything about telus if they will trade it in for an upgrade or give me a new one? i am not willing to spend much money on it because i dont plan on staying with telus when the contract does end. thanks