No Device message for Sprint Evdo card?

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Jan 21, 2009
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MY pc donesnt recognize Evdo card. I uninstalled the software, reinstalled, still have the same message. The usb port recognizes a jump drive but not the Evdo card. Need help. Sprint is getting $59.95 a month from me and can't provide a solution. $200 termination fee if I cancel.
 
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