The NPA (National Pharmacy Association) has expressed concern over the level of detail which PCTs need to submit for their Quality Accounts and how this could impact on community pharmacy. Margaret Peycke NPA External Relations Manager said: "Whilst we fully support the delivery of quality services and improvement in service delivery and acknowledge that organisations need to reflect on their practice in order to improve, we believe that data gathering generally and the production of Quality Accounts specifically should not overwhelm the delivery of services and lead to reduced patient care...
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