take it to circuit city or radio shack.i also have a friend who works for ibm who knows what you are talking about he works on and repairs daily and has worldly knowledge of the guts of many different wiring,computer chips,systems,other gadgets.the librarian can also help you.and you can also call the manufacturers number on the side of the equipment using your cellphone you can also capture the image you are referring to and get the issue straightened out that way also.happy trails.
