reinstalled blackberry os, now my buttons don't work.?

JackBishop

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i have been having problems with my blackberry curve 8520, my keyboard wasnt working properly.
so i rang virgin media up, and they said update/reinstall your phone.
so i reinstalled my blackberry os to version 5 or something.
and now none of the buttons work :|, like it turns on and the sounds work and everything.
but the keyboard, and the trackpad thing doesnt work. :'(
HELP! :')
 
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