I have everything connected properly, and the connections have been double and triple checked. Software is fully installed properly, and the VCR has been tested to ensure that it is fully functioning. Plugs are going "out" from the VCR and plugged into the proper ports on the connector. Still I am getting "No Video Signal." This is a home video, not a factory or copy protected tape. There is no reason this shouldn't be working. Roxio support is almost non existent.