So I'm 19 and I had a T mobile contract but moved in with a friend and her parents on this hill where I get no reception, so I called T mobile customer care to see if I could cancel my plan and since I have to coverage if I could get the ETF waived.... it took a few tries but finally one representative said yes, if I could send them proof of my new address. So I take a bank statement with my full name and address to a T mobile store and I explained my situation to the sales rep. there and he faxed the part with my name and address to the store. So a few months later my old roommate tells me I have a lot of bills and notices from T mobile so I pick them up and It's notices saying that I need to pay the ETF! Fucking assholes, Is there any way where I can go and complain to a sales rep and he could waive it for me there? Or some kind of loophole, anything!
oh BTW, since I don't pay any bills or anything I have no bill with my name on it, so all I have is that.
oh BTW, since I don't pay any bills or anything I have no bill with my name on it, so all I have is that.