Swapping telus prepaid phone to another prepaid #

U

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I have an old telus prepaid phone that has money on the account.

I also have a new, recently expired telus prepaid phone with $0 on it. How long before I can transfer the new phone over to the old prepaid number via the online "change handset" option?

Do I have to wait a specific amount of time? Or can that be done as soon as there are $0 on the account?

Thanks!
Joe
 
The 'expired' or '$0' account has to be canceled by calling TELUS and advising them that you no longer require that phone to be active. After that, you can swap the phone to the other account.
 
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