T-mobile lied to me, what should I do?

[dangerdale666]

I was told by a salesman at a T-mobile store that they no longer do free upgrade phones. So I bought a $30 cheap flip phone. A month later my wife looks online and found she could upgrade to a fancy touch screen for free. I went back to the store, and they were rude about it, and told me I would have to contact customer care. The supervisor said that there is no one I can talk to about resetting the upgrade date and getting a free phone. Why would I BUY a piece of crap, when I could have waited and got a good phone for free. I reported this to the bbb, but after reading online, it doesn't seem that they give a crap. Who else can I report this to, or what course of action do I have. Is it illegal to lie to a customer?
Other than the bbb (Better Business Bureau), what other agencies deal with fraud.

 

[phillip]

Yesit is illegal to lie to customers. If i were you i would drop there a** fast than lighting and get a good cell company like cricket or verisen.