Dec 13, 2010 #1 G Geek Active member Joined Jun 6, 2008 Messages 22,825 Reaction score 0 Points 36 TelstraClear's ITSM application will provide a transparent support and monitoring mechanism between its service desk, operations infrastructure management, Voice and Data Operations (VDO) and Computer Telephony Integration (CTI) operations teams.
TelstraClear's ITSM application will provide a transparent support and monitoring mechanism between its service desk, operations infrastructure management, Voice and Data Operations (VDO) and Computer Telephony Integration (CTI) operations teams.