so you can change your phone...and that's what i was trying to do. i had an lg banter and now i have an lg breeze..but to change phones you need a serial number and the serial number of the breeze DIDN'T WORK and there was a message saying that my old hardware and new hardware were incompatible. so i tried the number of the sim card that came with my phone...and NOW it seems my sim card is activated but not my phone? i'm so confused. i don't want to wait over the weekend to go back to the store and get them to do it for me... mostly because i feel like an idiot..any suggestions?