Telus is not a know security software and could be a virus in itself.
I would recommend you uninstall it and install Avast! free as it provides one of the highest levels of protection for free (see the latest real-world report here http://chart.av-comparatives.org/chart1.php)
http://www.avast.com/index
so now that my computer restarted i am trying to restart the scan too. but telus won't open. Any and a;; help is appreciated