Since the beginning of my 3 year contract with Telus i have had nothing but problems. Been through several different phones all with the same problems, which would mean it would have to a network.
I usually text to a rogers carrier and thats when the problems arise. For like 3 days the texting would be so faulty and i would only recieve like 20 a day, instead of 100(ps we are not sending more than 50 text messages per hour.. 20-25 at most) Its really unpredictable and i have talked to everyone to do with telus, loyalty, client care, there all idiots none the less. But the texting has these problems every week and weekend. Sometimes i don't recieve sometimes he doesn't recieve.And sometimes texts are just delayed by ALOT.
For example... today and yesterday i can send out messages but i dont recieve them back till much later, so i figure the rogers client is recieving them late, thinking i took long to answer, when i really texted right away.
I've done all that can be done, and gave specific times that i didnt revieve or they didnt recieve to the technician in Montreal or whatever.
I really don't know who has the problem, like which carrier it is, I think its Rogers just because i've done everything in my power and talked to the highest people i can. (plus i sent a message to myself and recieved it in around 20 seconds) These delays are just rediculously to long, i don't always recieve phone calls from the rogers client also.
I want out of this contract so bad but it was my mistake, never again with Telus there rediculous anyways, but im not willing to pay, when they should be paying me.
What should i do??
Sorry for the long answer but i tried to put as much details as i could.
Thanks, please no stupid answers, it may get you off, but not me.
I usually text to a rogers carrier and thats when the problems arise. For like 3 days the texting would be so faulty and i would only recieve like 20 a day, instead of 100(ps we are not sending more than 50 text messages per hour.. 20-25 at most) Its really unpredictable and i have talked to everyone to do with telus, loyalty, client care, there all idiots none the less. But the texting has these problems every week and weekend. Sometimes i don't recieve sometimes he doesn't recieve.And sometimes texts are just delayed by ALOT.
For example... today and yesterday i can send out messages but i dont recieve them back till much later, so i figure the rogers client is recieving them late, thinking i took long to answer, when i really texted right away.
I've done all that can be done, and gave specific times that i didnt revieve or they didnt recieve to the technician in Montreal or whatever.
I really don't know who has the problem, like which carrier it is, I think its Rogers just because i've done everything in my power and talked to the highest people i can. (plus i sent a message to myself and recieved it in around 20 seconds) These delays are just rediculously to long, i don't always recieve phone calls from the rogers client also.
I want out of this contract so bad but it was my mistake, never again with Telus there rediculous anyways, but im not willing to pay, when they should be paying me.
What should i do??
Sorry for the long answer but i tried to put as much details as i could.
Thanks, please no stupid answers, it may get you off, but not me.