The liftgate door of my GMC Yukon wont open.. I didnt know the problem. Pls help me.?

laniem

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I'm planning to bring it to the dealer but my husband said that it will cost me a lot. Any suggestions? What auto shop will I go? Pls help...Thanks in advance
I tried so many times unlocking from the outside and inside but still wont open.I had read from the manual that if the fuse is damage it will appear on the message that change fuse. I didnt got that message..i dont know what to do..
 
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