You are so right, but like this expose', people are complaining, just nothing gets done about it. How many times have similar programs been on and still nothing is being done.
Even convicted perpetrators are let of the hook to be "Rehabilitated" when an expose was made on Carte Blanche whereby pedophiles admitted that they could not be "Cured" Places like Child Line, who provide excellent service to children, but at the same time a lovely outlet for pedophiles by introducing a failing rehabilitation program.
At the end of the day it is not the service being offered but a service that is required, hence, as is said in the clip, it's the clients that are at fault, no clients=no business.
But go back further to the declining morals of our society, can Government really be blamed?