we had a power cut last night and now the internet wont work i am on aol HELP!!?

[Smiffy]

what should i do i have looked at the router and unplugged and it just keeps saying the same thing on my laptop just local and it wont let me on anything else HELP what should i do and if you want me to ring AOL what is the number

 

[Jajo]

When you turn on your computer press F8 and see if it says something about repairing your computer and do that. If not you could try system restore back to the day before the power cut as that has worked when I havent been able to get on the internet. To do a system restore you can just type 'system restore' in the search at the bottom left of your computer.

 

[SaltUK]

Proably find it needs a complete reset.

 

[happyharry]

If the internet won't work, how come you asked this question?

 

[sewrobb]

Have you tried bypassing the router and connecting directly to the modem first?

You may well have had a voltage surge which you get just before a power cut and you may have blown something.

Their phone number according to their site is 0844 499 5555

 

[MarkR]

try powering off your router for a few mins, then powering back on. Then reboot your pc and retry.