I have a forced hot air heating/cooling system in my house. Downstairs there are vents in the floor and you can feel the air coming through them. Upstairs there are ceiling vents, but we have never felt air coming through them (hot or cold). Consequently, besides our foyer, most of the rooms upstairs are A LOT colder than the rest of the house. Is there something we can do to fix this, or should we call a heating specialist to check it out?