what is wrong with my computer/internet?

[JenniferJ]

my computer it self works....the internet seems to work but the things that use the internet. (browsers,updates etc.) don't seem to be receiving internet what could be the problem.?

i included a pic of how my internet looks like when its connected
NEVER MIND THE ARROW PLEASE

http://www.niu.edu/its/internet/images/vpn3.JPG

**its not my network/internet** but it is how it looks once connected. also i have vista just to let you know...let me know or email me ([email protected]) if you need any other information

 

[DanielS]

Try unplugging and plugging back in your modem. Then, if that doesn't work it, do it with your router.