Why am I getting charged $0.20 per text I send and receive (for Telus prepaid...

B

bethechangeet

New member
...mobile phone)? I just updated it this morning with 2500 texts for this month and it says:
feature expires duration price
Messaging 2500 December 8, 2011 30days $10.00
yet I just checked my account and for all the texts I've sent and received today I am getting charged $0.20 for them..?
 
S

SindarlaM

New member
Call the company & explain this, hope you have your receipt for getting the 2,500 texts to prove it, , how do they charge you 20 cents a text when it's Prepaid? They're not supposed to bill you when you're on prepay, that's the Point of prepay.
 
J

Jack

Active member
make sure in your settings you have turned off sent delivery report and sent reports as sometimes companies charge for these
 
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