Sep 4, 2010 #1 F frank Member Joined May 17, 2008 Messages 337 Reaction score 0 Points 16 You have to point the remote directly at the box and even then sometimes you have to punch the buttons 2 or 3 times. Other remotes I have had like Comcast and Verizon you don't even have to point them at the box and they work.
You have to point the remote directly at the box and even then sometimes you have to punch the buttons 2 or 3 times. Other remotes I have had like Comcast and Verizon you don't even have to point them at the box and they work.