Why is my first t-mobile bill so high and I have unlimited everything?

S

Sarah

Active member
Ok so I have unlimited texting, unlimited nights and weekends, unlimited whenever minutes, basically unlimited everything to whoever i or my bf calls. I also got unlimited internet for an extra 25 bucks a month so all in all my bill is $175. and i found out just now that my bill is 256 dollars?!?! wth. I would call them and ask but its 2:30 in the morning and they're closed. I just wanna know if there is anyone that can give me their oppinion as to why t-mobile is doing this so i can atleast fall asleep. thanks
 
U

Unregistered

Guest
this is happening to me as well. abysmal customer service. they're claiming i changed my plan and i really didn't. i'm not sure how it's all related, but i know it's not legal. i think it could be hackers hired by tmobile to make changes you haven't authorized to your account in an attempt to squeeze customers that never physically look at their bill. things like autopay are more popular than ever these days. imagine if you never looked at a bill, it was set to autodeduct at a certain time each month, they're totally profiting off of the misinformation and automated systems. DONT GO PAPERLESS WITH T MOBILE BECAUSE THEY'll MAKE FALSE ASSERTIONS ABOUT THE NATURE OF YOUR BILL AND YOU WILL NOT BE PROTECTED.
 
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