krisryan22003
New member
I have a windows 7 HP laptop. I watched a dvd about 4 days ago I go to watch a different one it wont read so the next day I try it again it works for about 12 minutes then it freezed up and wouldnt read then other times it just wont read anything I tried cleaning the laser reader very gently with eye glass cloth and I read somewhere to move the thing the laser sits on side to side gently put in a dvd and restart the computer I did that it worked for about 40 minutes then it froze up again. before all that I tried troubleshooting, device manager , and scan for hardware updates and nothing. So if anybody could help that would be great. Also If i uninstall the device and restart my computer will it automatically recognize there is a new software?