2blessed2bstressed
New member
- Sep 30, 2008
- 3
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On Jan 31 I ordered contact lenses. My insurance co. was closed on that day (saturday) so they couldn't verify i had insurance. The lady told me that she will place my order on mon feb 2.
i called on wed feb 4 just to be sure order was placed and to ask when should i expect them to come in. she told me that she placed the order on tue feb 3, instead because she was off on monday and by them using a new system she had no idea when they would arrive.
today is wed. jan 11 and i called to see have contacts arrived and was told that no order had been placed for me, they saw where one had been placed on 1/31 but it had been cancelled. the lady apologized over and over again and offered me a trial pair of contact lenses. well my husband goes by and pick them up because i was at work. The left contact lense is just fine but the right one has to be the wrong prescription because when i put it on its as if i don't have it on. I am very nearsighted and have astigmatism. They are closed now, do you think I will have a problem getting the right trial lense for my right eye. I don't have my prescription, but it's obvious that this prescription is wrong.
i called on wed feb 4 just to be sure order was placed and to ask when should i expect them to come in. she told me that she placed the order on tue feb 3, instead because she was off on monday and by them using a new system she had no idea when they would arrive.
today is wed. jan 11 and i called to see have contacts arrived and was told that no order had been placed for me, they saw where one had been placed on 1/31 but it had been cancelled. the lady apologized over and over again and offered me a trial pair of contact lenses. well my husband goes by and pick them up because i was at work. The left contact lense is just fine but the right one has to be the wrong prescription because when i put it on its as if i don't have it on. I am very nearsighted and have astigmatism. They are closed now, do you think I will have a problem getting the right trial lense for my right eye. I don't have my prescription, but it's obvious that this prescription is wrong.