I have been a member of this games website for a couple of years now and bought many games including collector's items. I have always had good service and feedback but I recently bought an imac and this is where the trouble began. Bfg 'bought' the games in mac with coupons but cannot buy the collector's items because the price is different and the coupons don't relate to them. I offered to have the same games but not the in collector's version and now they won't respond at all. Is there anything else I can do about this? They are an american based company so I can't afford to 'phone them.