Each time I press shut down or restart on my computer, a blue screen error shows up. I'm not an expert so I don't know what to do. And the menu says to uninstall a recent software but I don't know where to start! I know it's not because of a virus because I check every day too. Here's some more information:
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.0.6002.2.2.0.768.2
Locale ID:4105
Additional information about the problem:
BCCode:1000007e
BCP1:C0000005
BCP2:81E425D8
BCP3:8B95F858
BCP4:8B95F554
OS Version:6_0_6002
Service Pack:2_0
Product:768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini073110-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-100043-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WER1FDE.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
If you could help, it would be appreciated.
Problem signature:
Problem Event Name:BlueScreen
OS Version:6.0.6002.2.2.0.768.2
Locale ID:4105
Additional information about the problem:
BCCode:1000007e
BCP1:C0000005
BCP2:81E425D8
BCP3:8B95F858
BCP4:8B95F554
OS Version:6_0_6002
Service Pack:2_0
Product:768_1
Files that help describe the problem:
C:\Windows\Minidump\Mini073110-01.dmp
C:\Users\Owner\AppData\Local\Temp\WER-100043-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WER1FDE.tmp.version.txt
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
If you could help, it would be appreciated.