brand new ipod touch won't turn on but appears on my itunes. WTF?

manny

Member
Alright so I just got this brand new ipod touch that was a replacement for my old damaged ipod. So i plug it in to my laptop and it connects with my up to date itunes no problem. It syncs correctly, i can add songs perfectly problem is that it won't turn on. I held the home and sleep button for almost a minute and nothing. I also tried restoring it and that did nothing. Since i've gotten it it has not once turned on. Any ideas or suggestions are most welcomed, Thanks.
 

colton1499

New member
Hmm... It may be because (if it's brand new) that you need to completely recharge it without any disturbances... If that doesn't work then you may call Apple... Their number is 1-800-MY-APPLE (1-800-6927753)
 
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