Can you help me please my alt+shift keyboard shortcut is not working?

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Apr 2, 2011
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i have windows visa
sorry, i mean windows vista :-) It looks like some letters on my keyboard are not working properly either unless i type with more force. I tried to switch from english to arabic and somehow it's not working.

Thank you in advance for your hellp.
it looks like my keyboard is broken. I right the way my grandmother speaks lol, bec. if i'm not careful i might drop some letters.
i mean "write"
 
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