I have had the Env2 since June 2008. I never break it external or such things. BUT, a month ago I took it in for a software glitch were a menu would pop up while txting. It was fixed. NOW, i will send a txt message it will send but i cannot check my "Sent" messages because of a message after i send a txt saying "Txt message not saved. Memory is full or msgs are locked." ??????My memory is hover at the 71% margin. It is quite annoying if i want to check on the status of a message. and plus, i cannot see what i have said if txting multiple people which i do a lot...I am not aware of there being another software release out. I have the latest. I NEED TO KNOW WHAT IS WRONG WITH MY PHONE IT IS REALLY BOTHERING ME!!!!!!