I have virgin mobile and the x-tc phone. I have had much trouble getting ringtones until one day i found a n alternate to getting free ringtones. I went to a website called www.operamini.com and it allows you to download a free web brower to your phone. When on the website scroll down to other download options and select it. Once it is done loading, scroll down to where you see opera mini 5 (low version) its towards the bottom past all the other selections for iphone, etc. Select it and download. Once you download it should be in your my other stuff. Open it and go to any website that allows the download of ringtones straight to phone. Download and you should see it in your ringtones sections.