Help Please: Why wont my Samsung Intercept play downloaded ringtones?

Elissa

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I downloaded the Mabillo, and Zedge ringtone applications, both worked great until a few days ago, does anyone know how I can fix this?
When I have incoming calls and my phone is set with one of the downloaded ringers, it wont ring at all. And when I go into my stuff and try to play it, it says: "sorry the player does not support this type of file".
The default ringers still play, but customizing my phone is important to me so this really bothers me. Any ideas of what I should do?
 
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