Help! Tried to update my blackberry bold 9900 and it wouldn't work, even pulled...

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HollyMcGruddy

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...the battery.? After the battery pull it came up with a 'restore' failure thing and now it is just frozen on a screen as though it is a dummy phone in a shop! What has happened!?! I need this phone for both business and social use, please help!!!
 
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