MollySmith
New member
- Aug 15, 2008
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Try the following basic troubleshooting steps first. They may quickly resolve your issue.
Step 1. Make sure that your batteries are charged.
Verify that the Bluetooth device that you are troubleshooting is powered on and that it is enabled. If your Bluetooth device does not use batteries, skip it and see the step two.
Step 2. Try connecting the transceiver to another USB port on your computer.
If your Bluetooth device uses a transceiver that connects to your computer through a USB port, check the USB port is working or not.
Step 3. Try using one Bluetooth device for one time.
If there are several Bluetooth devices connected to your computer, temporarily remove the devices that you are not using.
Step 4. Check the adapter is installed properly or not.
Right-click My Computer, click Manage, and then click Device Manager to access the installed driver list. Verify the adapter of Bluetooth device that you are using is working or not. If not, you have to download a right one and installed it properly on your PC.
Step 1. Make sure that your batteries are charged.
Verify that the Bluetooth device that you are troubleshooting is powered on and that it is enabled. If your Bluetooth device does not use batteries, skip it and see the step two.
Step 2. Try connecting the transceiver to another USB port on your computer.
If your Bluetooth device uses a transceiver that connects to your computer through a USB port, check the USB port is working or not.
Step 3. Try using one Bluetooth device for one time.
If there are several Bluetooth devices connected to your computer, temporarily remove the devices that you are not using.
Step 4. Check the adapter is installed properly or not.
Right-click My Computer, click Manage, and then click Device Manager to access the installed driver list. Verify the adapter of Bluetooth device that you are using is working or not. If not, you have to download a right one and installed it properly on your PC.